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Careers

Careers

We are always looking to strengthen and grow our team. We still believe good people are what make a good company. If you are a motivated individual passionate about the food, beverage and dairy industry, we would love to have you on our team! Please view our current available positions below. To apply, please send your current resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line being the position you are applying for.

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CUSTOMER  SERVICE REPRESENTATIVE

Primarily responsible for providing customer service for all internal and external customers.  Maintaining existing customers and developing a new customer base by utilizing excellent in-depth knowledge of company products and programs.

Role Qualifications:

  • Service existing customers and expanding sales within those customers as well as establish new customers
  • Must partner with the sales team to provide customers with service as outlined in the department’s policies and procedures
  • Must address customer issues and ensure effective and long term problem resolution

Position Responsibilities:

  • Develop a complete understanding of the product lines and equipment offerings available
  • Work as a liaison between sales staff, customers, warehouse personnel, purchasers and product managers
  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Process customer orders/changes/returns according to established department policies and procedures
  • Work in conjunction with sales staff on customer new business quotes
  • Investigate new markets for potential leads
  • Establish prospects and qualify new leads
  • Make sales presentations as well as closing sales to new accounts
  • Coordinate development of special projects and proposals
  • Continually analyze sales results
  • Establish and maintain profit margin goals with customers
  • Provide timely feedback to the company regarding service failures or customer concerns

Perform other related duties as assigned

Please send questions or your current resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

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KELLEY SUPPLY FOOD INGREDIENTS INTERN – SUMMER 2020

Description

  • Market Trend Analysis
  • Research current trends in the food industry and identify products that could be added to the food ingredients portfolio in order to support these new trends
  • Determine if current suppliers can support these trends or if a new supplier would need to be vetted
  • Work with Product Manager to evaluate if the business can support adding a new product or supplier to the portfolio
  • New Product Applications
  • Work with Product Manager to understand current food ingredient offerings
  • Recommend new applications for existing product offerings that will add value for customers
  • Present findings and suggest next steps for how to proceed with new product applications
  • Trial Work
  • Travel to customers’ manufacturing facilities to observe their processes and support trials
  • Assist with trial planning meetings and documentation
  • Collect and analyze data from trials and produce final reports to be shared with customers
  • Possible trials include applications of sodium hexametaphosphate and benzoyl peroxide
  • Case Study
  • Work with Product Manager to produce a case study to be used for external marketing
  • Identify an area in which Kelley Supply has added value for a customer
  • Work with customer, sales team, and Product Manager to gather information about the case
  • Produce a case study detailing the situation, how Kelley Supply added value, and the outcome
  • Commercial/Sales
  • Attend sales calls with Product Manager and Territory Sales Managers
  • Help with preparation for sales call and execute action items as needed

Location:

  • This position will primarily work from their personal home office
  • There will be some travel required, for which Kelley Supply will reimburse cost

To Apply:

  • Applicants should e-mail a resume and a brief summary of why they are interested in the position to This email address is being protected from spambots. You need JavaScript enabled to view it.


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PURCHASER

Primarily responsible for proactively managing inventory to maximize on time deliveries to our customers. To purchase products to be distributed to our customers at the lowest possible cost with accepted standards for quality and service in accordance with established policies and procedures.

Role Qualifications:

  • Maintain adequate stocking levels at the lowest possible cost so the company can service existing customers, expand sales within those customers and establish new customers
  • Partner with the sales team to provide customers with service as outlined in the department’s policies and procedures
  • Must address customer and vendor issues and ensure effective and long term problem resolution

Position Responsibilities:

  • Product management and development of a thorough knowledge of assigned products.
  • Increase inventory turn and customer fill rates. Monthly review and reporting of these items.
  • Work with inventory control to reconcile physical count discrepancies.
  • Assist in developing, implementing and reporting cost control programs; including freight, product cost, carrying costs, processing costs, ordering costs, etc.
  • Develop new products and assist in getting them in the catalog.
  • Assist sales people in obtaining deviated pricing for specific customers on the products you purchase.
  • Enter and manage part numbers for your products.
  • Develop and administer a dead stock program on your products.
  • Communicate changes in product availability, costs, lead-time, etc.
  • Work closely with product managers to source and identify new product offerings.
  • Work with the product managers regarding opportunities to enhance product margins and establishing pricing parameters.
  • Coordinate and administer price increases and decreases - notifying sales team and suggestions as to holding margin percentages or hold margin dollars.
  • To request quotations from suppliers and analyze those quotations, checking specifications, quantities, etc.
  • Maintain sources of supply using purchasing techniques and methods which are consistent with good business practice and corporate policy with purchase manager approval.
  • To analyze purchase order requests for quantity, specifications, and delivery requirements prior to issuing a purchase order.
  • To review vendor acknowledgements for any differences between order requirements and conditions and suppliers understanding or acceptance of same.
  • To evaluate vendor performance based on personal knowledge of prices, deliveries, product reliability, and vendor services.
  • To maintain a list of acceptable vendors, a record of purchased, and record of prices, for items purchased.
  • To review all invoices for assigned products, and if found acceptable, sign invoices promptly and pass on. If a price discrepancy is found, resolve issue promptly with supplier before further processing for payment is done.
  • Maintains effective communications between Purchasing and user groups in regard to cost changes, availability, new designs or materials, and delivery status of open orders.
  • To expedite deliveries of all orders for assigned products.
  • To promote and maintain a good corporate image and supplier relations during numerous daily business contacts with outside personnel by being courteous, impartial, and objective.
  • To negotiate claims resulting from damaged or defective merchandise received from vendors.
  • To submit such reports as may be required by the Purchasing Manager on the activities for which he is responsible.
  • To provide reasonably accurate price/cost data to individuals requiring this information for cost estimating purposes. The Buyer is expected to use good judgement in consulting with the Purchasing Manager on all matters in which he is uncertain as to the proper application of sound business or company policy, regardless of the amount of money involved.
  • Perform other related duties as assigned

Food Safety Responsibilities:

  • HACCP
  • Federal DOT HazMat regulations
  • GMP policy
  • Product recall procedures
  • Emergency response plan
  • Drum and tote return policy
  • Product sample policy
  • Health and hygiene procedures
  • RMA, CAR and quarantine procedures
  • Incoming trailer inspection procedures
  • Security procedures

Essential Skills and Experience:

  • Time management – the ability to organize and manage multiple priorities
  • Strong customer orientation
  • Excellent interpersonal and communication skills
  • Ability to work in a high paced environment
  • Commitment to company values
  • Proficiency in Microsoft Excel
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Other Opportunities

Currently, we do not have any other positions available at this time. However, if you are interested in a career with Kelley, such as Purchasing, Warehouse, Drivers, Cleaning/Janitorial, Customer Service, Receptionist, or otherwise, please fill out an application. Return the application with the positon you're interested in, your current resume and cover letter, and we will see where you can help us out.

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