Service Technician (Maintenance)
Full-time Colby, WI
If you enjoy taking on new challenges, working on end-of-line equipment, and looking to work in a fast-paced growing environment, this position is for you!
Kelley Supply is a family-owned and operated wholesale distribution company committed to providing safe and high-quality products and services to the Food & Beverage and Industrial industries across the country. Due to exponential growth, we seek a talented individual to join our Service department.
The service technician would provide routine maintenance and repairs on existing customer manufacturing equipment across Wisconsin and parts of the Midwest region. This also includes providing support to the automation team at Kelley Supply to perform robotic and equipment installations.
Responsibilities Include:
- Evaluate technical specifications to identify equipment or systems best suited for intended use based on specifications, user needs, or technical requirements.
- Explain or demonstrate correct operation or preventive maintenance of equipment to customers and company personnel.
- Perform preventive maintenance or service, such as cleaning, lubricating, or adjusting equipment.
- Disassemble malfunctioning equipment and remove, repair, or replace defective parts.
- Review project instructions and blueprints to ascertain test specifications, procedures, and objectives, and test nature of technical problems.
- Repair shop equipment by replacing missing parts or repairing broken parts.
- Use EPR system, catalogs, and other resources to search equipment and parts and work with buyers to requisition the parts and record their receipts.
- Study technical manuals or attend training sessions provided by equipment manufacturers to develop additional knowledge and skills.
- Contribute expertise to develop maintenance standard operating procedures.
- Perform other related duties as assigned.
Qualifications
- Willingness to learn
- Mathematical skills
- Communication skills
- Problem-solving abilities
- Critical thinking abilities
- Mechanical knowledge
- Electrical knowledge
Company Benefits
- On-the-job training
- Mentorship experience
- Career advancement opportunities
- Continued education options
- Industry scholarship opportunities
- Paid Holiday and vacations
- 401K and bonus programs
- Company-paid Life insurance
- Major medical and dental insurance
- Vehicle Reimbursement Program
The starting wage will be commensurate with qualifications. General working hours are Monday – Friday 7:00 am-4:00 pm. If you feel this position interests you, apply today by submitting your resume!
TERRITORY SALES MANAGER – West Central, WI and Northwest, WI
Full-time-Remote
Up to 50% travel
We are seeking a dynamic and results-driven Territory Sales professional to join our team. As a Territory Sales representative, you will be responsible for driving sales growth within your assigned geographical area.
Responsibilities Include:
- Service existing customers and expand sales among them, while also establishing new customers within the assigned territory.
- Address customer issues to ensure effective and long-term problem resolution
- Develop an understanding of the product lines and equipment offerings available through Kelley Supply.
- Develop a system of communication with customer accounts and other key internal and external stakeholders.
- Investigate potential leads, establish prospects, and qualify leads.
- Utilize Company CRM tools and ERP system to track sales activities and capture data.
- Work with credit, customer service and purchasing to ensure smooth and timely handling of customer activities.
- Coordinate development of special projects and proposals.
- Continually analyze sales results and trends to meet customer and Company needs.
- Work with the VP of sales to achieve the company sales budget for your territory and be responsible for meeting these goals.
- Collaborate with your assigned customer service rep to ensure adherence to processes and procedures, focusing on CRM activities, order fulfillment, quality processes, and daily/weekly communication.
- Follow-up on slow moving, new products and special-order items for your customers.
- Perform other related duties as assigned.
Qualifications:
- Proven experience in sales, account management, or technical sales preferred
- Familiarity with CRM tools and resources preferred
- Associate or bachelor’s degree in food science, sales, business administration, marketing or related field preferred.
- High school diploma or equivalent required.
- Frequent traveling to customer facilities within assigned territory and other areas of the Midwest, approximately 50% or more of the time.
- Working in a remote home office location while traveling to Company facility in Colby, WI at times.
Company Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Travel reimbursement
- Commission pay
If you feel this position interests you, apply today by submitting your resume!
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